We ordered a trash compactor online after searching for quite sometime to find what we though was the right one for us. It apparently has the ability to use a ton of force to mash the trash flat etc etc but when we use it not much happens.
We have followed instructions and called the repair man that the company we bought it from recommends, he says there is nothing he can do this is a common problem in this particular model. Soooooo.....we call the company once again and tell them that we either want a product that works {we could stomp the trash and compact it better than this machine does} or we want our money back. They say they can do nothing because we used the machine......oh really? Well how would you know it didnt work if you didn't use it?
Finally after several hours they told us to send it back to them and they will exchange it. The shipping one way is over $300 dollars and they want us to pay for it. Why do we have to pay to send a defective product back? What a mess! If we do all this that compacter will end up costing almost 1500 dollars!
$900 glorified waste basket/trash can
February 27th, 2013 at 05:37 am
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Finally, I send a copy of your review of the trash compactor and issues with the company that you plan to offer to every consumer on-line site available. I believe you have an active Consumer Affairs agency who can act on your behalf if you're willing to do all the paperwork. Companies are slowly learning the power of internet. Negative reviews are now causing businesses to pick up their socks!
March 8th, 2013 at 09:49 pm 1362779364
Jerry